AAA

Corporate head office, Headquarters
AAA corporate office headquarters

Web : https://www.aaa.com/

Phone Number : 800-222-4357

Address :1000 AAA Dr Ste 28, Heathrow, FL 32746

Email : support@aaa.com

Twitter ID : @AAAMidAtlantic

AAA
Average rating:  
 1 reviews
 by Keith and Christy

To Whom it May Concern,
My husband and I were left stranded yesterday, Monday, July 25, 2022 beginning around 12:00pm, after we locked our keys in the car. We immediately went into the AAA app and requested roadside assistance. After completing the information within the app, we both had an uncomfortable feeling about it so we called the number listed within the app. We were told that someone would be contacting us shortly because the job had been assigned and accepted. This began our journey of waiting over 4 hours for help from AAA. We made upwards of 12 calls to AAA - to be told that someone was on their way numerous times (and no one ever showed up). We finally were able to reach a local wrecker service who arrived within 5 minutes and was in the car within 2 minutes.
We have been with the company for about 10 years and are very disgusted with the treatment, lack of concern and lack of service we received. Your company pushes people to use the app - which does no good and I'm not sure it even works. There is a huge disconnect between states (we live in Tennessee, but were travelling through Alabama at the time returning from vacation). I can not decide if you train your customer service representatives to lie to customers or if they honestly do not know about your lack of service providers. We were told numerous times that someone would be returning phone calls, and no one ever returned our calls. We were contacted at 6:00pm yesterday at the end of shift because our claim was still open and she asked if anyone had ever shown up to help us - you never sent anyone, so no, you all did not do your job nor did we receive the service we pay for each year. I, as a mother, am extremely disappointed that I believed that having AAA was a security measure in place in case one of our children needed help, but after our experience yesterday - that is not the case. I have no doubt that we would probably still be sitting in the same location if we had not taken upon ourselves to call for help.

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AAA
Average rating:  
 1 reviews
 by Keith and Christy

To Whom it May Concern,
My husband and I were left stranded yesterday, Monday, July 25, 2022 beginning around 12:00pm, after we locked our keys in the car. We immediately went into the AAA app and requested roadside assistance. After completing the information within the app, we both had an uncomfortable feeling about it so we called the number listed within the app. We were told that someone would be contacting us shortly because the job had been assigned and accepted. This began our journey of waiting over 4 hours for help from AAA. We made upwards of 12 calls to AAA - to be told that someone was on their way numerous times (and no one ever showed up). We finally were able to reach a local wrecker service who arrived within 5 minutes and was in the car within 2 minutes.
We have been with the company for about 10 years and are very disgusted with the treatment, lack of concern and lack of service we received. Your company pushes people to use the app - which does no good and I'm not sure it even works. There is a huge disconnect between states (we live in Tennessee, but were travelling through Alabama at the time returning from vacation). I can not decide if you train your customer service representatives to lie to customers or if they honestly do not know about your lack of service providers. We were told numerous times that someone would be returning phone calls, and no one ever returned our calls. We were contacted at 6:00pm yesterday at the end of shift because our claim was still open and she asked if anyone had ever shown up to help us - you never sent anyone, so no, you all did not do your job nor did we receive the service we pay for each year. I, as a mother, am extremely disappointed that I believed that having AAA was a security measure in place in case one of our children needed help, but after our experience yesterday - that is not the case. I have no doubt that we would probably still be sitting in the same location if we had not taken upon ourselves to call for help.

AAA Headquarters Info

You can find the corporate office address and AAA headquarters in 1000 AAA Dr Ste 28, Heathrow, FL 32746. Most of the operations handled from this AAA corporate headquarter.

  • Address: AAA headquarters is completely transparent when it comes to contact information and location of the AAA headquarters. You can address any letters to this corporate headquarters office to:

1000 AAA Dr Ste 28, Heathrow, FL 32746

For any general inquiries, please contact AAA head office number : (407) 444-4240

  • Phone Number: Call (407) 444-4240 to reach someone at AAA headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Mon – Fri: 8:30 am – 5:30 pm.
  • Email: As an alternative, you can email AAA at support@aaa.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
  • Website: You can use their website aaa.com and contact any department for general help. there is no dedicated website for AAA headquarters.

AAA Headquarters Executive Team

AAA headquarters is run by an executive team. Below are some executive team members name of AAA corporate office.

AAA Leadership Team

  • Tim Condon: President & CEO
  • Osh O’Crowley: Chief Sales Officer
  • Marianne Campbell: Chief People Officer
  • Laura Zeigler: Chief Marketing Officer
  • Kamili Moreland: General Counsel & Corporate Secretary
  • Todd Burger: Chief Network Development Officer
  • Bruce Burroughs: Chief Technology Officer
  • Gopal Krishnan: Chief Innovation Officer
  • Clay Creasey: Chief Financial Officer
  • Meg Vrabel: Chief Member Experience Officer – Road Service
  • Michael A. Hetke: President & CEO, AAA Smart Home

Board of Directors

  • Robert Elliott: Chairman of the Board
  • Bashir Wada: Board Member
  • Robert Barone: Chair of Governance and Nominating Committee
  • Wendy Paskin-Jordan: Chair of Innovation/Member Value Committee
  • Margie Emmermann: Vice​ Chair
  • Spencer Angerbauer: Chair of Audit, Compliance and Risk Committee
  • Peter Calihan: Co-Chair of Finance and Investment Committee
  • Donald Smith: Co-Chair of Finance and Investment Committee
  • Shirley Ward: Board Member
  • Tom Hayes: Board Member
  • Joseph Warren: Board Member
  • Leo Soong: Board Member
  • Paula Collins: Chair of HR/Compensation Committee
  • Maria Hernandez: Board Member
  • Daniel Whitehurst: Board Member

AAA corporate office addresses

Corporate addresses
AAA (USA)  1000 AAA Dr Ste 28, Heathrow, FL 32746
AAA (Canada) 630, rue Saint-Paul West, suite 200
Montreal, QC H3C 1L9

Also Read: T-Mobile Corporate Office

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

AAA
Average rating:  
 1 reviews
 by Keith and Christy

To Whom it May Concern,
My husband and I were left stranded yesterday, Monday, July 25, 2022 beginning around 12:00pm, after we locked our keys in the car. We immediately went into the AAA app and requested roadside assistance. After completing the information within the app, we both had an uncomfortable feeling about it so we called the number listed within the app. We were told that someone would be contacting us shortly because the job had been assigned and accepted. This began our journey of waiting over 4 hours for help from AAA. We made upwards of 12 calls to AAA - to be told that someone was on their way numerous times (and no one ever showed up). We finally were able to reach a local wrecker service who arrived within 5 minutes and was in the car within 2 minutes.
We have been with the company for about 10 years and are very disgusted with the treatment, lack of concern and lack of service we received. Your company pushes people to use the app - which does no good and I'm not sure it even works. There is a huge disconnect between states (we live in Tennessee, but were travelling through Alabama at the time returning from vacation). I can not decide if you train your customer service representatives to lie to customers or if they honestly do not know about your lack of service providers. We were told numerous times that someone would be returning phone calls, and no one ever returned our calls. We were contacted at 6:00pm yesterday at the end of shift because our claim was still open and she asked if anyone had ever shown up to help us - you never sent anyone, so no, you all did not do your job nor did we receive the service we pay for each year. I, as a mother, am extremely disappointed that I believed that having AAA was a security measure in place in case one of our children needed help, but after our experience yesterday - that is not the case. I have no doubt that we would probably still be sitting in the same location if we had not taken upon ourselves to call for help.