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There billing online is not accurate. You will see your bill online ex: 30.00 when on there end its 60.00. Customer service refuses to help and supervisor is no help either. Tired of them saying I'm late and they will disconnect service if you don't pay it. They will make you into a liar. Whats worse is when you are stuck with only them for your service. Corporate number is the same number as Customer service so unable to go above them. They are just a rip off. Have also had numerous issues with their service. To no help also, so if you have a choices with another company go to the other,
On 9/5/2023 I called to enquirer new services and to no surprise did not receive a warm or friendly welcome. The employee name was Quoc no last name was given. This employee needs more training with communication if you are looking to gain new customers. I would suggest you listen to his call and the way he communicates with potential customers.
Astound Broadband Headquarters Info
You can find the corporate office address and Astound Broadband headquarters in 401 Parkplace Center #500, Kirkland, WA 98033, United States. Most of the operations handled from this Astound Broadband corporate headquarter.
- Address: Astound Broadband headquarters is completely transparent when it comes to contact information and location of the Astound Broadband Corporate Office. You can address any letters to this corporate headquarters office to:
401 Parkplace Center #500, Kirkland, WA 98033, United States
For any general inquiries, please contact Astound Broadband head office number: +1 (866) 928-3123
- Phone Number: Call +1 (866) 928-3123 to reach someone at Astound Broadband headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast.
- Email: Sorry to say Astound Broadband didn’t support email. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
- Website: You can use their website astound.com and contact any department for general help. there is no dedicated website for Astound Broadband Corporate Office.
Astound Broadband Headquarters Executive Team
Astound Broadband headquarters is run by an executive team. Below are some executive team members name of Astound Broadband head office.
- Steve Weed: CEO
- John Feehan: EVP – Chief Financial Officer
- William Davis: Vice President Information Technology
- Michelle Ramle: Vice President, Marketing
- Matt Rohre: Senior Vice President of Operations
Astound Broadband Headquarters addresses
| Corporate addresses of Astound Broadband | |
| Astound Broadband (USA) | 401 Parkplace Center #500, Kirkland, WA 98033, United States |
Also Read: Timberland corporate office
Submit your review | |
There billing online is not accurate. You will see your bill online ex: 30.00 when on there end its 60.00. Customer service refuses to help and supervisor is no help either. Tired of them saying I'm late and they will disconnect service if you don't pay it. They will make you into a liar. Whats worse is when you are stuck with only them for your service. Corporate number is the same number as Customer service so unable to go above them. They are just a rip off. Have also had numerous issues with their service. To no help also, so if you have a choices with another company go to the other,
On 9/5/2023 I called to enquirer new services and to no surprise did not receive a warm or friendly welcome. The employee name was Quoc no last name was given. This employee needs more training with communication if you are looking to gain new customers. I would suggest you listen to his call and the way he communicates with potential customers.
No stars. Internet service constantly out