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I made a $312.xx purchase (which consisted of several clothing items and 1 pair of shoes) at Belk store located in McDonough, Ga approximately 2 weeks ago. I returned one skirt and 1 pair of shoes with my receipt however I did not have my debit card because it had been misplaced. I was told that the money had to go back on the card and that they would have to give me a Gift Card. I later called the store number and asked to speak with Store Manager. However, the associate that I spoke to (as it turned out) was not the store manager and basically told me the same thing that the Clerk had told me. This was supposed to be Store Policy however it's not written on the receipt. If I have my receipt, I should be able to get a cash refund. That is so unacceptable. This was not the first time that I made a purchase from Belk, however, they have lost a customer. This tactic that is presenting as a Store Policy is a mere way to keep the money in the store. I dare you receive my money gracefully from my bank account and in the event, I bring an item back with the receipt within a timely manner and you refuse to give me my money back. I view this as an unethical business practice. I tried calling corporate but not able to speak to anyone. Belk you need to do better! The love of money is the root of all evil!
Recently updated on February 2nd, 2024 at 09:35 am
Belk Headquarters Info
You can find the corporate office address and Belk headquarters in 2801 W Tyvola Rd, Charlotte, NC 28217. Most of the operations handled from this Belk corporate headquarter.
- Address: Belk headquarters is completely transparent when it comes to contact information and location of the Belk headquarters. You can address any letters to this corporate headquarters office to:
2801 W Tyvola Rd, Charlotte, NC 28217
For any general inquiries, please contact Belk head office number : (704) 357-1000 / 1-866-235-5443
- Phone Number: Call (704) 357-1000 / 1-866-235-5443 to reach someone at Belk headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast.
- Email: As an alternative, you can email Belk at customer_resolution@belk.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
- Website: You can use their website belk.com and contact any department for general help. there is no dedicated website for Belk headquarters.
Belk corporate office addresses
| Corporate addresses | |
| Belk (USA) | 2801 W Tyvola Rd, Charlotte, NC 28217 |
Belk USA Headquarters Location & Directions
Belk Head Office USA Photos
Resource Links
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Belk USA FAQS
Q. What is Belk USA?
A. Belk USA is the nation’s largest privately owned department store chain. The company owns 290 stores, located primarily in the southeastern U.S. and sells moderately priced designer and private brand apparel.
Q. Where is Belk Headquarters?
A. Belk headquarters is located at 2801 W Tyvola Rd, Charlotte, NC 28217.
Q. What is Belk USA phone number?
A. Belk USA Phone number is (704) 357-1000 / 1-866-235-5443.
Q. Who owns Belk USA?
A. Belk USA is wholly owned by Sycamore Partners.
Submit your review | |
I made a $312.xx purchase (which consisted of several clothing items and 1 pair of shoes) at Belk store located in McDonough, Ga approximately 2 weeks ago. I returned one skirt and 1 pair of shoes with my receipt however I did not have my debit card because it had been misplaced. I was told that the money had to go back on the card and that they would have to give me a Gift Card. I later called the store number and asked to speak with Store Manager. However, the associate that I spoke to (as it turned out) was not the store manager and basically told me the same thing that the Clerk had told me. This was supposed to be Store Policy however it's not written on the receipt. If I have my receipt, I should be able to get a cash refund. That is so unacceptable. This was not the first time that I made a purchase from Belk, however, they have lost a customer. This tactic that is presenting as a Store Policy is a mere way to keep the money in the store. I dare you receive my money gracefully from my bank account and in the event, I bring an item back with the receipt within a timely manner and you refuse to give me my money back. I view this as an unethical business practice. I tried calling corporate but not able to speak to anyone. Belk you need to do better! The love of money is the root of all evil!