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Here another customer victim of a Cricket Agent mistake. I went to Cricket store for the offer they had of $100 for an iPhone 11 if you switch to Cricket so I switched from Tmobile to Cricket and when I paid my device "I didn't apply for the offer just because" they didn't have a Why? I have a babe and my current phone was broken so I really needed the new device so again my wishes and budget I ended paying $532 for such an old phone like iPhone 11.Yesterday I came back to same store and 'lucky me' the manager was there. When I asked him why I couldn't enjoy that offer like anybody else he pulled up and I printed my receipt and he discover that them agent made a mistake and added me to my husband plan instead of create o new account for me as should be for applying for the discount so the agent automatically disqualify me for the offer due to a lack of knowledge about her work.I thanked to the manager for his help and asked him for a refund as is fair due to was a Cricket's mistake. The manager refused to give me the refund again and again. If someone important in Cricket really read this please know I won't give up with this claim because I know the reason is on my side. Don't matter how many time I spend I will fait that refund just because is my right to do it and thank a fair. I promess John Stankey will know about this if I don't get my fair refund.
If could go lower I would. Your call center is a joke
Recently updated on January 18th, 2024 at 11:36 am
Cricket Wireless Headquarters Info
You can find the corporate office address and Cricket Wireless headquarters in 575 Morosgo Dr NE, Atlanta, GA 30324. Most of the operations handled from this Cricket Wireless corporate headquarter.
- Address: Cricket Wireless headquarters is completely transparent when it comes to contact information and location of the Cricket Wireless headquarters. You can address any letters to this corporate headquarters office to:
575 Morosgo Dr NE, Atlanta, GA 30324
For any general inquiries, please contact Cricket Wireless head office number : 1 (800) 274-2538
- Phone Number: Call 1 (800) 274-2538 to reach someone at Cricket Wireless headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Mon – Fri: 9:00 am – 11:00 pm, Sat:9:00 am – 11:00 pm, Sun: 10:00 am – 11:00 pm.
- Email: As an alternative, you can email Cricket Wireless at customersupport@cricketwireless.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
- Website: You can use their website cricketwireless.com and contact any department for general help. there is no dedicated website for Cricket Wireless headquarters.
Cricket Wireless Headquarters Executive Team
Cricket Wireless headquarters is run by an executive team. Below are some executive team members name of Cricket Wireless corporate office.
- John Dwyer: President
- Matt Haymons: Vice President and CIO AT&T Prepaid Portfolio
- Tiffany Baehman: Vice President and Chief Marketing Officer
- Kristi Turner: Vice President, Channel Operations
- Dave Fine: Vice President, Sales and Distribution
Cricket Wireless corporate office addresses
| Corporate addresses | |
| Cricket Wireless (USA) | 575 Morosgo Dr NE, Atlanta, GA 30324 |
Cricket Wireless USA Headquarters Location & Directions
Cricket Wireless Head Office USA Photos
Resource Links
Also Read: Allegiant Air Corporate Office
Cricket Wireless USA FAQS
Q. What is Cricket Wireless USA?
A. Cricket Wireless is an American prepaid wireless service provider, owned by AT&T. It provides wireless services to ten million subscribers in the United States. Cricket Wireless was founded in March 1999 by Leap Wireless International.
Q. Where is Cricket Wireless USA Headquarters?
A. Cricket Wireless headquarters is located at 575 Morosgo Dr NE, Atlanta, GA 30324.
Q. What is Cricket Wireless USA phone number?
A. Cricket Wireless USA Phone number is 1 (800) 274-2538.
Q. Who owns Cricket Wireless USA?
A. Cricket Wireless USA is wholly owned by AT&T.
Submit your review | |
Here another customer victim of a Cricket Agent mistake. I went to Cricket store for the offer they had of $100 for an iPhone 11 if you switch to Cricket so I switched from Tmobile to Cricket and when I paid my device "I didn't apply for the offer just because" they didn't have a Why? I have a babe and my current phone was broken so I really needed the new device so again my wishes and budget I ended paying $532 for such an old phone like iPhone 11.Yesterday I came back to same store and 'lucky me' the manager was there. When I asked him why I couldn't enjoy that offer like anybody else he pulled up and I printed my receipt and he discover that them agent made a mistake and added me to my husband plan instead of create o new account for me as should be for applying for the discount so the agent automatically disqualify me for the offer due to a lack of knowledge about her work.I thanked to the manager for his help and asked him for a refund as is fair due to was a Cricket's mistake. The manager refused to give me the refund again and again. If someone important in Cricket really read this please know I won't give up with this claim because I know the reason is on my side. Don't matter how many time I spend I will fait that refund just because is my right to do it and thank a fair. I promess John Stankey will know about this if I don't get my fair refund.
If could go lower I would. Your call center is a joke