Submit your review | |
I should give this a 0 stars as the experience I've had has been the worst. I did a 7 day TRIAL of the Playstation Premium and when i tried to remove my CC it wouod not allow me to remove it. Unfortunately i had a family emergency and was out of town during the time the trial ended to cancel the TRIAL for Playstation Premium. I tried to call and chat with no success in getting anyone. I finally had to contact the credit card company to dispute the charge. After a month my cc company tells me they cannot do anything. So again i try to contact Playstation, finally get someone but they tell me sorry theres nothing we can do you should have reached out to us sooner. Uhm, i did try to reach you sooner but i could not get anyone on the phone or chat. I spent over an hour on the phone today trying to get assistance to reactivate my account for a 1 yr subscription and was told I owed for a 3 month subscription if the premium which makes no sense as it was only a TRIAL PERIOD FOR 7 DAYS. So to reactivate my acct I have to pay for a subscription that i didnt have for 3 months then pay for a 1 year subscription. Where is the empathy and understanding for this company. We have all been thru alot since covid and things are not getting any better. Playstation is just about getting all the money they can from people no matter what. I am going to contact corporate, find a way to contact local media to share this story as i know I'm not the only one with issues when it come to Playstation. It is so hard to believe that they cannot make any exceptions for anyone no matter what the circumstance is for the consumer. The reps i spoke to just repeates the same thing over and over as if they were reading from a script or were just programmed to say the same thing over and over. I will not be surprised if corporate doesn't respond to me because they probably do not have enough people just like the phone lines and chat lines. Sadly they make so much money they don't have to care for the comsumers at a one on one level.
I was given access to purchase a PS5. I received an email with the Exclusive Access link but when I went to sign on I accidentally closed the page. When I tried the link again I could no longer get access. I missed my opportunity to purchase a PS5 which Ive been waiting on the registered list for a very long time.
PlayStation Headquarters Info
You can find the corporate office address and PlayStation headquarters in2207 Bridgepointe Parkway, San Mateo, CA 94404, United States of America. Most of the operations handled from this PlayStation corporate headquarter.
- Address: PlayStation headquarters is completely transparent when it comes to contact information and location of the PlayStation headquarters. You can address any letters to this corporate headquarters office to:
2207 Bridgepointe Parkway, San Mateo, CA 94404, United States of America
For any general inquiries, please contact PlayStation head office number : (800) 345-7669
- Phone Number: Call (800) 345-7669 to reach someone at PlayStation headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday – Friday: 10:00 am – 06:00 pm.
- Email: As an alternative, you can email PlayStation at help@playstation.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
- Website: You can use their website playstation.com/en-us/ and contact any department for general help. there is no dedicated website for PlayStation headquarters.
PlayStation Headquarters Executive Team
PlayStation headquarters is run by an executive team. Below are some executive team members name of PlayStation corporate office .
- Jim Ryan: Officer in charge of Game & Network Service Business
President and CEO, Sony Interactive Entertainment LLC
Representative Director and President, Sony Interactive Entertainment Inc.
PlayStation corporate office addresses
| Corporate addresses | |
| PlayStation (USA) | 2207 Bridgepointe Parkway, San Mateo, CA 94404, United States of America |
| PlayStation (UK) | 10 Great Marlborough St, Soho, London W1F 7LP, United Kingdom |
Also Read: Rockstar Games Corporate Office
Submit your review | |
I should give this a 0 stars as the experience I've had has been the worst. I did a 7 day TRIAL of the Playstation Premium and when i tried to remove my CC it wouod not allow me to remove it. Unfortunately i had a family emergency and was out of town during the time the trial ended to cancel the TRIAL for Playstation Premium. I tried to call and chat with no success in getting anyone. I finally had to contact the credit card company to dispute the charge. After a month my cc company tells me they cannot do anything. So again i try to contact Playstation, finally get someone but they tell me sorry theres nothing we can do you should have reached out to us sooner. Uhm, i did try to reach you sooner but i could not get anyone on the phone or chat. I spent over an hour on the phone today trying to get assistance to reactivate my account for a 1 yr subscription and was told I owed for a 3 month subscription if the premium which makes no sense as it was only a TRIAL PERIOD FOR 7 DAYS. So to reactivate my acct I have to pay for a subscription that i didnt have for 3 months then pay for a 1 year subscription. Where is the empathy and understanding for this company. We have all been thru alot since covid and things are not getting any better. Playstation is just about getting all the money they can from people no matter what. I am going to contact corporate, find a way to contact local media to share this story as i know I'm not the only one with issues when it come to Playstation. It is so hard to believe that they cannot make any exceptions for anyone no matter what the circumstance is for the consumer. The reps i spoke to just repeates the same thing over and over as if they were reading from a script or were just programmed to say the same thing over and over. I will not be surprised if corporate doesn't respond to me because they probably do not have enough people just like the phone lines and chat lines. Sadly they make so much money they don't have to care for the comsumers at a one on one level.
I was given access to purchase a PS5. I received an email with the Exclusive Access link but when I went to sign on I accidentally closed the page. When I tried the link again I could no longer get access. I missed my opportunity to purchase a PS5 which Ive been waiting on the registered list for a very long time.
Waited 3 hours to get a phone call back, got a very rude worker so I asked to speak with his supervisor he told me no 3 times before he finally transferred me. His supervisor pretended he couldn’t hear me and then hung up on me
Worst customer service I have ever had. The wrong 2k22 was purchased and they want allow us to exchange, refund nothing to make it right. 69.99 gone down the drain and its not right!
Customer service is racist.
Are you doing Harrington has been a PlayStation fan but I would like to see biblically stories walk through realistic graphics Bible History 360 3D
This company need to be looked into! This company is horrible with customer service