Synchrony Bank

I can't get alerts regarding the use of my credit card. I have had several times with service representatives to to obtain resolution. suggests that the bank has no interest in partnership with credit card holders to address fraud.

A rating of one star is too much for this inept bank! If you have a problem it it impossible to reach a real live person on the phone. Instead you get a robot whose options to help do not contain the problem you are calling about. If you are so lucky to finally reach a real live person, they are clueless. Problem: my current statement is not online and no one seems to know why or what to do about it except to repeat endlessly that I should log into my acct (I AM LOGGED IN) and then go to statements (I AM ON STATEMENTS).... 19 times the same stupid answer. I can't close my account fast enough.

I completed an application 1/13/2022 with Care Credit (Case # 022324144 for an upcoming dental surgery. It was denied. I called Customer Service and was told that the rejection would be mailed out to the correct home address within 7-10 business days. I resubmitted the application again on 1/19/2022. Denied with a credit rating of 815. Called and was told that the rejection letter would be received within 7-10 business days. Neither of the rejection letters have been received. I called again on 2/2 and 2/3 and was told that the rejection letters would be received within 7-10 business days. I was told to submit another application letter which I did. The application was denied because "Prior application submitted too recently". Stupid I called again on 2/8/2022 was told another letter would be received within 7-10 business. The mailing address was confirmed 3-4 times and I have not received a reason for the rejected application since 1/13/2022. Can someone help me at Synchrony Bank? I would never recommend Care Credit and Synchrony Bank to any of my business associates, friends, relatives and co-workers.

Had a bad experience trying to open a high yield savings account. As a current customer I was put on hold once I reached a real person. I was really disappointed with run around & finally said cancel my new savings application. Evidently they don’t want my business. Poor treatment for a existing customer. Very dissatisfied & went to another Bank who welcomed me.

If I could give them a 0 rating I would. I have two accounts that had credit limits lowered. No reason. No advance notice. Cannot call them. They then closed the two accounts. No reason. I have paid these 2 accounts and never missed a payment. I had one for Rooms to Go. I had it on auto pay for $20 per month. I checked my bank and they pulled the balance of $276 from my bank to pay the account off! I called them and on hold for 4 hours. Facebook is no good and their online chat line is no use. I called my bank to dispute the charge. I am filing a complaint with BBB. I find out they have had a class action suit against them. Maybe they are broke and need to steal customer's money to pay off the people who won against them. I never received any notice of the class action suit. Stay away from them. They are thieves and liars. When financing please take notice who they are using to finance what you bought. Get your own financing or just pay cash.

It is a disgrace that i have requested to speak to a representative at the corporate level of Synchrony bank and it has become impossible...i have 6 active accounts with this institution and no one has the common courtesy to return a call... i will be closing all my accounts...Maybe now someone will reach out...as for Mr. Brian Double I wrote a letter with no response..

Horrible predatory lying practices: Told “ interest fee “ for 18 months then starts simple interest:

Will contact Texas / Utah consumer fraud

Tried speaking with customer service agent 6651, who resisted transferring me to her manager...after persisting, I spoke with manager 6377526 who told me there was NOBODY above him (but he acknowledged he is not the President of Synchrony Bank). Then manager 6377526 said he had NO IDEA what the address of Brian Doubles was... and that they would do NOTHING to work with me. My account was closed without notice, with an exemplary credit history with Synchrony Bank (never missed/late on one payment) and an Experian credit score of 834... my account was cancelled and there's NO HUMAN who can re-review this... so now I'm writing to Brian Doubles, President to see if this is how he likes customers to be treated...we'll see!

Synchrony is the company that contracted with Amazon and they will not help in any way. Amazon tells me to contact the Credit card Holder about the Fraudulent Charges April 14, 2021 I received 2 Charges, One for $107.95 and the second for $70.15.

I contacted them about this and they said that I was not responsible for these Charges and they said that resolve the issue in 90 days they removed these charges. The next time I checked the charges were put back on my bill and Interest Added to the bill. I received a letter from them saying that I have received delivery of these Items. I contacted Amazon Customer services and they searched there records and found no charges of these amounts. Have contacted the Fraud Dept. again and they said it would be removed but that’s a lie!

That tells me that the Fraud was perpetrated at Amazon Prime (Synchrony Bank) and there phone numbers for help are an overseas company who are lost touch with what they’re doing. So now if I don’t pay this will affect my credit score.

The worst bank in the world. I have 4 cards with Synchrony and I considered that those employees don’t care about account and customer. You could call me after noon Eastern time at 305-776-6800