Submit your review | |
The handling of my accident claim was unsatisfactory in most respects. The adjuster almost never answered my calls or responded to voice or emails. I was in the dark on process and progress. Almost three months after the accident I was told that claim was paid to lease holder. A week later I received a letter from lease holder that collection action would be started since my insurance company had failed to make payment. This was in error but USAA did nothing to ensure that everything was settled. USAA has always offered low cost car insurance but now it’s matched with low quality member service
USAA Headquarters Info
You can find the corporate office address and USAA headquarters in 9800 Fredericksburg Road, San Antonio, TX 78288. Most of the operations handled from this USAA corporate headquarter.
- Address: USAA headquarters is completely transparent when it comes to contact information and location of the USAA headquarters. You can address any letters to this corporate headquarters office to:
9800 Fredericksburg Road, San Antonio, TX 78288
For any general inquiries, please contact USAA head office number : 210-531-USAA (8722)
- Phone Number: Call 210-531-USAA (8722) to reach someone at USAA headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Monday – Friday: 8 a.m. to 5 p.m.
- Email: As an alternative, you can email USAA at support@usaa.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
- Website: You can use their website usaa.com and contact any department for general help. there is no dedicated website for USAA headquarters.
USAA Headquarters Executive Team
USAA headquarters is run by an executive team. Below are some executive team members name of USAA corporate office.
- Wayne Peacock: Chief Executive Officer
- Chad Borton: President, USAA Federal Savings Bank
- Laura Bishop: Executive Vice President and Chief Financial Officer
- Andrew Walker: Senior Vice President and Interim Chief Administrative Officer
- Dan McNamara: President, USAA Financial Advice and Solutions Group
- Torben Ostergaard: Executive Vice President and Chief Risk Officer
- Dana Simmons: Executive Vice President, CEO Chief of Staff
- Jim Syring: President, USAA Property and Casualty Insurance Group
- Michael Merwarth: Executive Vice President, Enterprise Strategy and Marketing
- Patricia Teague: Executive Vice President, Human Resources
- Neil Wilcox: Senior Vice President, General Counsel and Interim Chief Legal Officer
USAA corporate office addresses
| Corporate addresses | |
| USAA (USA) | 9800 Fredericksburg Road, San Antonio, TX 78288 |
| United Kingdom | 4th Floor, Fitzwilliam House, 10 St Mary Axe, London EC3A 8AE, United Kingdom |
| Germany | Deutsche Direktion, Koenigsberger Str. 1, 60487 Frankfurt am Main, Germany |
| Luxembourg | 1, Avenue du Bois L-1251 Luxembourg |
Also Read: American Express corporate office
Submit your review | |
The handling of my accident claim was unsatisfactory in most respects. The adjuster almost never answered my calls or responded to voice or emails. I was in the dark on process and progress. Almost three months after the accident I was told that claim was paid to lease holder. A week later I received a letter from lease holder that collection action would be started since my insurance company had failed to make payment. This was in error but USAA did nothing to ensure that everything was settled. USAA has always offered low cost car insurance but now it’s matched with low quality member service