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Vanguard is so unprofessional!! For one depending on what department you're trying to contact the wait time is ridiculous!! I applied for a Hardship Withdrawal and did everything i was told to do. They denied my withdrawal first they said it wasn't legible. Then they told me that my paperwork needed dates and everything that I mailed in or faxed in had dates on it. Speaking of hardship they made my hardship situation worse by prolonging the process and coming up with reason after reason not to give me my withdrawal. I had been running around for almost a month and it was causing me more stress and frustration than I already had.
Tried to add a bank on line. Three tries with two different browsers failed. Spent 40 minutes on the phone with someone who tried to add the bank manually. That didn't work. She ultimately told me no one knew what caused the problem and she would get back to me in a week or more. Their customer service has gone from first to worst.
Vanguard Headquarters Info
You can find the corporate office address and Vanguard headquarters in 100 Vanguard Blvd, Malvern, PA 19355. Most of the operations handled from this Vanguard corporate headquarter.
- Address: Vanguard headquarters is completely transparent when it comes to contact information and location of the Vanguard headquarters. You can address any letters to this corporate headquarters office to:
100 Vanguard Blvd, Malvern, PA 19355
For any general inquiries, please contact Vanguard head office number : (610) 669-1000
- Phone Number: Call (610) 669-1000 to reach someone at Vanguard headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Mon – Fri: 8:30 am – 5:00 pm, Sat – Sun: Closed.
- Email: As an alternative, you can email Vanguard at customers@vanguard.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
- Website: You can use their website vanguard.com and contact any department for general help. there is no dedicated website for Vanguard headquarters.
Vanguard Headquarters Executive Team
Vanguard headquarters is run by an executive team. Below are some executive team members name of Vanguard corporate office.
- Mortimer J. Buckley: Chairman and chief executive officer
- Joseph P. Brennan: Vanguard’s global chief risk officer
- Gregory Davis: Vanguard’s chief investment officer
- John James: Managing director of Vanguard’s Institutional Investor Group
- John T. Marcante: Managing director of Vanguard’s Information Technology division
- Chris D. McIsaac: Managing director of Vanguard’s Planning and Development Group
- James M. Norris: Managing director of Vanguard’s international operations
- Thomas M. Rampulla: Managing director of Vanguard’s Financial Advisor Services division
- Karin A. Risi: Managing director of Vanguard’s Retail Investor Group
- Anne E. Robinson: General counsel of The Vanguard Group,
- Michael Rollings: Chief financial officer and managing director of the Finance Division
- Lauren Valente: Managing director of Vanguard’s Human Resources division
Vanguard corporate office addresses
| Corporate addresses | |
| Vanguard (USA) | 100 Vanguard Blvd, Malvern, PA 19355 |
Also Read: Cox Corporate Office
Submit your review | |
Vanguard is so unprofessional!! For one depending on what department you're trying to contact the wait time is ridiculous!! I applied for a Hardship Withdrawal and did everything i was told to do. They denied my withdrawal first they said it wasn't legible. Then they told me that my paperwork needed dates and everything that I mailed in or faxed in had dates on it. Speaking of hardship they made my hardship situation worse by prolonging the process and coming up with reason after reason not to give me my withdrawal. I had been running around for almost a month and it was causing me more stress and frustration than I already had.
Tried to add a bank on line. Three tries with two different browsers failed. Spent 40 minutes on the phone with someone who tried to add the bank manually. That didn't work. She ultimately told me no one knew what caused the problem and she would get back to me in a week or more. Their customer service has gone from first to worst.
Would give zero. No assistance whatsoever via customer service phone number.
I cannot get onto my account and calling your phone number listed has not been helpful. I sent in papers to get back on, and still they will not let me get back on. I fear that someone there has taken my money. I am very scared right now !!!!!