FedEx

Corporate head office, Headquarters
FedEx corporate office headquarters

Web : https://www.fedex.com/en-us/home.html

Phone Number : 1.800.463.3339

Address :942 S Shady Grove Rd, Memphis, Tennessee 38120

Email : service@fedex.com

Twitter ID : @fedex

FedEx
Average rating:  
 2 reviews
 by Carol

-10 for customer support

Have tried to contact FED Ex regarding a serious delivery issue and when I finally got back a managers number it rang w NO response! Abysmal customer support & care

 by Glen Smith

I write to express my sincere disgust with the poor service delivery and inept customer service I have experienced from Fedex over the last week. A package was sent to me from China on December 02, 2021 and I received a note on December 9 that an attempt was made to deliver the pkg but nobody was at home and another attempt will be made. I immediately went on the Fedex website and into delivery manager and indicated that the package be left at the front door as due to work commitment no one is at home during the days, furthermore telephone calls were made to customer service and the agent confirmed that the driver had been instructed to leave the package at the front door,; Notwithstanding all this, on 2 more occasions, the driver returned to deliver the pkg and again left a note a similar note on each occasion. This is unacceptable, noting that on each of these occasions after receiving the note and upon calling the customer service number, I was assured that the driver was instructed to leave the package at the front door. Yesterday, I came home to see another note stating that a final delivery attempt was made, STILL NO PACKAGE!! This is after being assured again earlier today that the package would be left at the front door, and that the driver was notified twice in this regard. I am now being told that I need to make arrangements to pick up the package at a Fedex location or the package will be sent back to China, what kind of madness is this?? Is it that fedex has such an abundance of resources that a driver makes several trips to place with a package, with instructions to leave same at the front door and chooses not to?



Your driver has failed to provide the service of delivering the package and on top of this, your customer service department also failed because the problem has not been resolved after several telephone calls.

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FedEx
Average rating:  
 2 reviews
 by Carol

-10 for customer support

Have tried to contact FED Ex regarding a serious delivery issue and when I finally got back a managers number it rang w NO response! Abysmal customer support & care

 by Glen Smith

I write to express my sincere disgust with the poor service delivery and inept customer service I have experienced from Fedex over the last week. A package was sent to me from China on December 02, 2021 and I received a note on December 9 that an attempt was made to deliver the pkg but nobody was at home and another attempt will be made. I immediately went on the Fedex website and into delivery manager and indicated that the package be left at the front door as due to work commitment no one is at home during the days, furthermore telephone calls were made to customer service and the agent confirmed that the driver had been instructed to leave the package at the front door,; Notwithstanding all this, on 2 more occasions, the driver returned to deliver the pkg and again left a note a similar note on each occasion. This is unacceptable, noting that on each of these occasions after receiving the note and upon calling the customer service number, I was assured that the driver was instructed to leave the package at the front door. Yesterday, I came home to see another note stating that a final delivery attempt was made, STILL NO PACKAGE!! This is after being assured again earlier today that the package would be left at the front door, and that the driver was notified twice in this regard. I am now being told that I need to make arrangements to pick up the package at a Fedex location or the package will be sent back to China, what kind of madness is this?? Is it that fedex has such an abundance of resources that a driver makes several trips to place with a package, with instructions to leave same at the front door and chooses not to?



Your driver has failed to provide the service of delivering the package and on top of this, your customer service department also failed because the problem has not been resolved after several telephone calls.

FedEx Headquarters Info

You can find the corporate office address and FedEx headquarters in 942 S Shady Grove Rd, Memphis, Tennessee 38120. Most of the operations handled from this FedEx corporate headquarter.

  • Address: FedEx headquarters is completely transparent when it comes to contact information and location of the FedEx headquarters. You can address any letters to this corporate headquarters office to:

942 S Shady Grove Rd, Memphis, Tennessee 38120

For any general inquiries, please contact FedEx head office number : (901) 818-7500

  • Phone Number: Call (901) 818-7500 to reach someone at FedEx headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during 24 hours a day, 7 days a week.
  • Email: As an alternative, you can email FedEx at service@fedex.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
  • Website: You can use their website fedex.com and contact any department for general help. there is no dedicated website for FedEx headquarters.

FedEx Headquarters Executive Team

FedEx headquarters is run by an executive team. Below are some executive team members name of FedEx corporate office .

FedEx Corporate Leadership

Frederick W. Smith: Chairman and CEO
Rajesh Subramaniam: President and COO
Alan B. Graf Jr. : Executive Vice President and CFO
Robert B. Carter: Executive Vice President, FedEx Information Services, CIO
Mark Allen: Executive Vice President, General Counsel and Secretary
Jill Brannon: Executive Vice President, Chief Sales Officer
Brie Carere: Executive Vice President, Chief Marketing and Communications Officer
Donald F. Colleran: President and CEO
Elise L. Jordan: Executive Vice President and CFO
Gregory F. Hall: Executive Vice President and CEO, Air Operations
Richard W. Smith: Regional President, Americas, & EVP Global Support
Carl W. Asmus: President and CEO, FedEx Cross Border
Ramona Hood: President and CEO, FedEx Custom Critical

FedEx Freight Leadership

John A. Smith: President and CEO
Matt Rittenhour: Senior Vice President of Finance, CFO

FedEx Ground Leadership

Henry J. Maier: President and CEO
Ward B. Strang: Executive Vice President and COO
Robert D. Henning: Executive Vice President and CFO

FedEx International Leadership

Richard W. Smith: Regional President, Americas, & EVP Global Support
Kawal Preet: Regional President, Asia Pacific, Middle East and Africa (AMEA), FedEx Express
Karen Reddington: Regional President, Europe, FedEx Express and CEO, TNT
Juan Cento: President, Latin American and Caribbean, FedEx Express
Lisa Lisson: President, FedEx Express Canada
Jack Muhs: President, Middle East, Indian Subcontinent and Africa (MEISA), FedEx Express

FedEx Logistics Leadership

Dr. Udo Lange: President and CEO, FedEx Logistics
Scott Temple: President and CEO, FedEx Supply Chain

FedEx Services Leadership

Rajesh Subramaniam: Co-President and Co-CEO
Robert B. Carter: Co-President and Co-CEO
Brian Philips: President and CEO, FedEx Office

FedEx corporate office addresses

Corporate addresses
FedEx (USA)  942 S Shady Grove Rd, Memphis, Tennessee 38120
FedEx (Canada)  5985 Explorer Dr, Mississauga, ON L4W 5K6, Canada
FedEx (United Kingdom)  8 Duncan St, The Angel, London N1 8BW, United Kingdom
FedEx (Spain)  Calle Espacio, 12, 29006 Málaga, Spain

Also Read: Citibank Corporate Office

Submit your review
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FedEx
Average rating:  
 2 reviews
 by Carol

-10 for customer support

Have tried to contact FED Ex regarding a serious delivery issue and when I finally got back a managers number it rang w NO response! Abysmal customer support & care

 by Glen Smith

I write to express my sincere disgust with the poor service delivery and inept customer service I have experienced from Fedex over the last week. A package was sent to me from China on December 02, 2021 and I received a note on December 9 that an attempt was made to deliver the pkg but nobody was at home and another attempt will be made. I immediately went on the Fedex website and into delivery manager and indicated that the package be left at the front door as due to work commitment no one is at home during the days, furthermore telephone calls were made to customer service and the agent confirmed that the driver had been instructed to leave the package at the front door,; Notwithstanding all this, on 2 more occasions, the driver returned to deliver the pkg and again left a note a similar note on each occasion. This is unacceptable, noting that on each of these occasions after receiving the note and upon calling the customer service number, I was assured that the driver was instructed to leave the package at the front door. Yesterday, I came home to see another note stating that a final delivery attempt was made, STILL NO PACKAGE!! This is after being assured again earlier today that the package would be left at the front door, and that the driver was notified twice in this regard. I am now being told that I need to make arrangements to pick up the package at a Fedex location or the package will be sent back to China, what kind of madness is this?? Is it that fedex has such an abundance of resources that a driver makes several trips to place with a package, with instructions to leave same at the front door and chooses not to?



Your driver has failed to provide the service of delivering the package and on top of this, your customer service department also failed because the problem has not been resolved after several telephone calls.