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I worked with John Burek, 1st I would like to start with his lack of communication after I paid John yo file my taxes he did not file my IL refund with my federal, also while with John he asked if I would like to get my 2021 taxes amended. I said sure why not I let John refile my 2021 taxes and in the event I paid him $300 to do so he also never file them and said I never paid him so he never file them since 02/25/2023 very unprofessional do NOT WORK WITH don’t let him tell you he’s been there for 37 years he is burnt out and needs to quit
I was told they didn’t charge me to file my taxes get home to find out that they did charge me know I have to wait 6-8 week to get it back if I even get it back
H&R Block Headquarters Info
You can find the corporate office address and H&R Block headquarters in 1301 Main St, Kansas City, MO 64105. Most of the operations handled from this H&R Block USA corporate headquarter.
- Address: H&R Block headquarters is completely transparent when it comes to contact information and location of the H&R Block headquarters. You can address any letters to this corporate headquarters office to:
1301 Main St, Kansas City, MO 64105
For any general inquiries, please contact H&R Block head office number : (816) 854-3000
- Phone Number: Call (816) 854-3000 to reach someone at H&R Block headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Mon – Fri: 8:00 am – 10:00 pm, Sat – Sun: 9:00 am – 9 :00 pm
- Email: As an alternative, you can email H&R Block at customersupport@hrblock.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
- Website: You can use their website hrblock.com and contact any department for general help. there is no dedicated website for H&R Block headquarters.
H&R Block Headquarters Executive Team
H&R Block headquarters is run by an executive team. Below are some executive team members name of H&R Block corporate office .
- Jeffrey J. Jones II: President and Chief Executive Officer
- Tom Gerke: General Counsel and Chief Administrative Officer
- Tony Bowen: Chief Financial Officer
- Jamil Khan: Chief Strategy & Development Officer
- Tiffany Scalzitti Monroe: Chief People Officer
- Alan Lowden: Senior Vice President, Chief Information Officer
- Karen Orosco: Senior Vice President, U.S. Retail
- Vinoo Vijay: Chief Marketing Officer
- Daniel J. Rieger: Vice President, International and Expat
- Heather Watts: Senior Vice President, DIY Tax
H&R Block corporate office addresses
| Corporate addresses | |
| H&R Block | 1301 Main St, Kansas City, MO 64105 |
| Kansas City, H&R Block Tax Preparation Office | One H&R Block Way, Kansas City, Mo 64105 |
Also Read: Xfinity Corporate Office
Submit your review | |
I worked with John Burek, 1st I would like to start with his lack of communication after I paid John yo file my taxes he did not file my IL refund with my federal, also while with John he asked if I would like to get my 2021 taxes amended. I said sure why not I let John refile my 2021 taxes and in the event I paid him $300 to do so he also never file them and said I never paid him so he never file them since 02/25/2023 very unprofessional do NOT WORK WITH don’t let him tell you he’s been there for 37 years he is burnt out and needs to quit
I was told they didn’t charge me to file my taxes get home to find out that they did charge me know I have to wait 6-8 week to get it back if I even get it back
Agent messed up my state taxes and didn’t e-file them correctly for over 2 weeks. I finally had to call the tech department to get someone to help the agent though the process. The agent claimed she e-filed them again and said she would call me the next day, but never did. The mobile app showed for the past 2 days that they were still working on my taxes. I can’t get her to answer the phone or any messages I send her through the mobile app. I’m about pissed.
One star rating is one too many for the kind of customer service you have.
I had to amend my tax return and now it is trying to get me to pay the fees a second time, they are dragging their feed to resolve this issue and I have to pay more taxes which I can not send in the amended return since they again want me to pay the whole fee again, this is crazy and they do not seem to be in a hurry to resolve the issue, if I cannot file it I will have them pay the penalty since it is on their end that there is a delay. not sure after this if I will ever use them again and I have used them for years, but now they show lack of concern on issues.
After waiting a little under 30 days and submitting documents several times, I was met with unprofessionalism, combativeness and disrespect. The rep is telling me what the values are and then asking me the values. Its unfortunate the quality of staff for such a long running establishment. no I will not recommend the midtown office nor the portal which apparently no one could gain access yet she then said nothing was uploaded which was false and I have emails and confirmations to prove my grievance. Extremely disgusted and aggravated.
DO NOT CALL!!! AUTOMATED TELEPHONE SYSTEMS SUCKS!! ALMOST IMPOSSIBLE TO GET TO LIVE PERSON UNLESS YOU ANSWER A LOT STUPID QUESTIONS!!!
DO NOT, I REPEAT DO NOT DOWNLOAD 2022 TAX SOFTWARE FROM HR BLOCK'S WEB SITE!!! CAN NOT DOWNLOAD!!! GET UPDATED 2021 SOFTWSRE INSTEAD.
CUSTOMER SERVICE SUCKS!!! TALKED TO ONE PERSON WHO TRANSFERED ME TO ANOTHER PERSON. 2ND PERSON WAS ABOUT TO TRANSFER ME TO A THIRD (3RD) PERSON.
CARL SMITH
Not a good experience at all for my husband and I was super rude 02/23/2022
They refused to do my taxes forced me into paying 100 extension fee because they didnt know how to do my taxes
Made appointment last year went in for it they said there was no appointment for me