H&R Block

Corporate head office, Headquarters
H&R Block corporate office headquarters

Web : https://www.hrblock.com/

Phone Number : 1-800-472-5625

Address :1301 Main St, Kansas City, MO 64105

Email : customersupport@hrblock.com

Twitter ID : @hrblock

H&R Block
Average rating:  
 56 reviews
 by not fulfilling promises

I was audited; tax pro admits they made a mistake. I owe more taxes, interest, and penalties because of this. Peace of Mind guarantee should cover this. I can't get anyone to help, I've been ghosted by everyone, including the district manager.

 by Paul

Absolutely indescribably bad.
8 months now of not being able to get in contact with the “tax pro”, no way to pay the filing fees, now facing IRS fees. Told that there’s no way to help.

What the hell?!

 by natalie

THEY ARE THE WORST OF THE WORST , POOR CS, NO SUPERVISOR, THEY WILL KEEP TRANSFERRING YOU WHEN THEY NOTICE THEY MADE THE MISTAKE. I HAVE BEEN TRYING TO GET MY DOCUMENTS SINCE MONDAY AND NO LUCK, FORMAT KEEPS CHANGING ON THE WEBSITE. CALL CENTER IS REMEDIAL AND REFUSE TO HELP YOU.. THE WORSTTTTTTTTTTTTTTTTT

 by Barbara Odom

My husband and I have used HR Block for years and I love using them. As of last year though I started using a different office and I have not had peace of mind since. Didn't get my last year's return until January of this year 2022 . Now I haven't got this year's as of yet. I called the corporate office and I was making a complaint and I was very satisfied with the help I received. They had another office contact me and I was helped to solve the problem. I tried calling the office that prepared our taxes and they never returned my call. After I called corporate though their overseer emailed me and I told her I don't need her help now and this lady wanted to keep on arguing with y. Actually called me a liar until I proved to her I wasn't and told her as a loyal customer I was not going to argue with her that she needed to stop texting or emailing me. I have not been at peace since I used he office. She charged me 683.00. which she wanted to argue with me about also. I just want my money back from her.

 by Mare

Terrible Customer Service!
Their website states refunds available if error is identified. H&R Block accountant signed off on my taxes and made a $4, 000.00 error. When I pointed out the error I received a message from their accountant stated that they identified the error. Per H&R Block accountant, I was to receive a refund of almost $2500.00. When I pointed out the error my tax return was adjusted and I had to pay almost $1500.00! Now I can't reach anyone to refund my money for their unsatisfactory online tax service as promised by their website.

 by Rosemary Avery

.My name is Rosemary Avery, my appointment was on April 5th with Shannon in the Florence, Or. office I was missing 1 form & had my daughter drop it off the same day. I called today for some sort of update & was told they needed the form that was delivered to them on the 5th, & the individual that received it said he gave it to Shannon that day. Here it is tax day & I have heard nothing plus I can’t speak to Shannon & the individual that answered the phone kept trying to get me to hang up.Who runs a tax business like this?

 by Jason Morrow

Never have I had my taxes so messed up and paid so much for it. I will never go to h&r block again. What a joke.

 by David Buchan

Mount Vernon, WA office. Submitted my tax info on March 15, 2022. Receptionist took my info. Told work would take a week and that I would get a call from TAX PRO to answer any questions. 10 days later I called to check status. No answer. Called again a few days later. Was told I'd get a call. Called back a week later and told my TAX PRO quit. I asked who was handling my return. Told I'd get a call. I called back again three days later - working on it. Finally got my return 4/14/22. Never talked to any TAX PRO. Never got questions answered. Paid $375. I will follow up with letter detailing my major concerns with H and R Block management.

Dave Buchan 360.630.5205

 by Vicki

If I could rate a -0, would.
Do not use H&R Block. Unable to file a complaint with H&R customer service. The Emmaus office refused to do my taxes during my appointment. After a week, I called and still weren’t done.
Poor customer service and office manger.

 by Lost customer

Out taxes were not submitted! Waited for the normal 3 weeks and no return so checked status of return and they hadn't even been submitted. Good thing we checked or we would have also incurred late fees even though taxes were done in March. Double check that your taxes are submitted the next day! I can get money for encouraging someone to use H&R Block, but H&R Block won't rectifying their error. They lost a long time customer.

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H&R Block
Average rating:  
 56 reviews
 by not fulfilling promises

I was audited; tax pro admits they made a mistake. I owe more taxes, interest, and penalties because of this. Peace of Mind guarantee should cover this. I can't get anyone to help, I've been ghosted by everyone, including the district manager.

 by Paul

Absolutely indescribably bad.
8 months now of not being able to get in contact with the “tax pro”, no way to pay the filing fees, now facing IRS fees. Told that there’s no way to help.

What the hell?!

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H&R Block Headquarters Info

You can find the corporate office address and H&R Block headquarters in 1301 Main St, Kansas City, MO 64105. Most of the operations handled from this H&R Block USA corporate headquarter.

  • Address: H&R Block headquarters is completely transparent when it comes to contact information and location of the H&R Block headquarters. You can address any letters to this corporate headquarters office to:

1301 Main St, Kansas City, MO 64105

For any general inquiries, please contact H&R Block head office number : (816) 854-3000

  • Phone Number: Call (816) 854-3000 to reach someone at H&R Block headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Mon – Fri: 8:00 am – 10:00 pm, Sat – Sun: 9:00 am – 9 :00 pm
  • Email: As an alternative, you can email H&R Block at customersupport@hrblock.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
  • Website: You can use their website hrblock.com and contact any department for general help. there is no dedicated website for H&R Block headquarters.

H&R Block Headquarters Executive Team

H&R Block headquarters is run by an executive team. Below are some executive team members name of H&R Block corporate office .

  • Jeffrey J. Jones II: President and Chief Executive Officer
  • Tom Gerke: General Counsel and Chief Administrative Officer
  • Tony Bowen: Chief Financial Officer
  • Jamil Khan: Chief Strategy & Development Officer
  • Tiffany Scalzitti Monroe: Chief People Officer
  • Alan Lowden: Senior Vice President, Chief Information Officer
  • Karen Orosco: Senior Vice President, U.S. Retail
  • Vinoo Vijay: Chief Marketing Officer
  • Daniel J. Rieger: Vice President, International and Expat
  • Heather Watts: Senior Vice President, DIY Tax

H&R Block corporate office addresses

Corporate addresses
H&R Block  1301 Main St, Kansas City, MO 64105
Kansas City, H&R Block Tax Preparation Office One H&R Block Way, Kansas City, Mo 64105

Also Read: Xfinity Corporate Office

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

H&R Block
Average rating:  
 56 reviews
 by not fulfilling promises

I was audited; tax pro admits they made a mistake. I owe more taxes, interest, and penalties because of this. Peace of Mind guarantee should cover this. I can't get anyone to help, I've been ghosted by everyone, including the district manager.

 by Paul

Absolutely indescribably bad.
8 months now of not being able to get in contact with the “tax pro”, no way to pay the filing fees, now facing IRS fees. Told that there’s no way to help.

What the hell?!

 by natalie

THEY ARE THE WORST OF THE WORST , POOR CS, NO SUPERVISOR, THEY WILL KEEP TRANSFERRING YOU WHEN THEY NOTICE THEY MADE THE MISTAKE. I HAVE BEEN TRYING TO GET MY DOCUMENTS SINCE MONDAY AND NO LUCK, FORMAT KEEPS CHANGING ON THE WEBSITE. CALL CENTER IS REMEDIAL AND REFUSE TO HELP YOU.. THE WORSTTTTTTTTTTTTTTTTT

 by Barbara Odom

My husband and I have used HR Block for years and I love using them. As of last year though I started using a different office and I have not had peace of mind since. Didn't get my last year's return until January of this year 2022 . Now I haven't got this year's as of yet. I called the corporate office and I was making a complaint and I was very satisfied with the help I received. They had another office contact me and I was helped to solve the problem. I tried calling the office that prepared our taxes and they never returned my call. After I called corporate though their overseer emailed me and I told her I don't need her help now and this lady wanted to keep on arguing with y. Actually called me a liar until I proved to her I wasn't and told her as a loyal customer I was not going to argue with her that she needed to stop texting or emailing me. I have not been at peace since I used he office. She charged me 683.00. which she wanted to argue with me about also. I just want my money back from her.

 by Mare

Terrible Customer Service!
Their website states refunds available if error is identified. H&R Block accountant signed off on my taxes and made a $4, 000.00 error. When I pointed out the error I received a message from their accountant stated that they identified the error. Per H&R Block accountant, I was to receive a refund of almost $2500.00. When I pointed out the error my tax return was adjusted and I had to pay almost $1500.00! Now I can't reach anyone to refund my money for their unsatisfactory online tax service as promised by their website.

 by Rosemary Avery

.My name is Rosemary Avery, my appointment was on April 5th with Shannon in the Florence, Or. office I was missing 1 form & had my daughter drop it off the same day. I called today for some sort of update & was told they needed the form that was delivered to them on the 5th, & the individual that received it said he gave it to Shannon that day. Here it is tax day & I have heard nothing plus I can’t speak to Shannon & the individual that answered the phone kept trying to get me to hang up.Who runs a tax business like this?

 by Jason Morrow

Never have I had my taxes so messed up and paid so much for it. I will never go to h&r block again. What a joke.

 by David Buchan

Mount Vernon, WA office. Submitted my tax info on March 15, 2022. Receptionist took my info. Told work would take a week and that I would get a call from TAX PRO to answer any questions. 10 days later I called to check status. No answer. Called again a few days later. Was told I'd get a call. Called back a week later and told my TAX PRO quit. I asked who was handling my return. Told I'd get a call. I called back again three days later - working on it. Finally got my return 4/14/22. Never talked to any TAX PRO. Never got questions answered. Paid $375. I will follow up with letter detailing my major concerns with H and R Block management.

Dave Buchan 360.630.5205

 by Vicki

If I could rate a -0, would.
Do not use H&R Block. Unable to file a complaint with H&R customer service. The Emmaus office refused to do my taxes during my appointment. After a week, I called and still weren’t done.
Poor customer service and office manger.

 by Lost customer

Out taxes were not submitted! Waited for the normal 3 weeks and no return so checked status of return and they hadn't even been submitted. Good thing we checked or we would have also incurred late fees even though taxes were done in March. Double check that your taxes are submitted the next day! I can get money for encouraging someone to use H&R Block, but H&R Block won't rectifying their error. They lost a long time customer.

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