Optimum

Corporate head office, Headquarters
Optimum corporate office headquarters

Web : https://www.optimum.net/

Phone Number : 888-276-5255

Address :100 Greyrock Place Stamford Town Center Mall, 3rd Floor, Stamford, CT 06901

Email : hello@optimum.net

Twitter ID : @optimum

Optimum
Average rating:  
 10 reviews
 by dionna

worse service ever!!!!!!!!!!!!

 by Betty

Deplorable and dishonest! Tech never showed up at my house. He called and because I didn't answer he never bothered to come to my door. Instead I received a call from a customer service rep, informing me that the tech was there. She asked if I was home, I said yes and explained that I am a senior citizen and couldn't get to the phone in time. I expected him to return and left the door open. He never showed up and then lied and said he did. My doorbell never rang nor did anyone knock on my door. UNACCEPTABLE!!!!!

 by Ro

This companies call center is manned by individuals with an average IQ of 80. In the middle of watching TV all of the devices in my home went black. I called optimum and it’s against their policy to send technicians out on an emergency call but they could have someone at my home on Tuesday, 4 days from now. The sad thing is my dad‘s 83 a Phillies fan and wanted to watch possibly the last game in the World Series. But that won’t happen because optimum sucks. They have no humanity. When I explained to them that I need it fixed no later than Sunday morning in case there was a game seven they told me that wasn’t their problem.

 by Richard

We have been fighting our bill since June 2022 and they have never solved the problem. I am always getting the run around. They say the bill is $250 and a rep told me it was a credit for $51. Why has it taken so long with no resolution.

 by Carla Riddle

It’s impossible to get anything done when the internet is off and continuously. I’m ready to get a class action lawsuit together for being charged so much for terrible service.

 by Gary

We had our email was hacked on 10/6/22. Now it is 10/12/22 and still nothing. They open a ticket and we call and they said the tickets are closed. We have 7 tickets that are closed. People say they will call back and they don't. They keep passing the buck. I have never seen anything like this!!!This is the worst company to deal with. If I could give this a 0 rating I would.

 by Shaun Simmons

Won't even rate them....service down for 7 days, techs that come out say it's an issue on their end.....still no service

 by Linda

Optimum has a router illegally installed by my bedroom window and refuses to do anything about it. It has almost killed me twice. We put flashing up on the wall to try to block the EMF. This has been going on since June. HELP

 by Catherine

Chat optiumum service is horrible,I want to know where to return cable boxes,I an cancelling ,toooo expensive

 by Mabel

Horrible company. They want me to pay my bill when they know the cable wires outside are old

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Optimum
Average rating:  
 10 reviews
 by dionna

worse service ever!!!!!!!!!!!!

 by Betty

Deplorable and dishonest! Tech never showed up at my house. He called and because I didn't answer he never bothered to come to my door. Instead I received a call from a customer service rep, informing me that the tech was there. She asked if I was home, I said yes and explained that I am a senior citizen and couldn't get to the phone in time. I expected him to return and left the door open. He never showed up and then lied and said he did. My doorbell never rang nor did anyone knock on my door. UNACCEPTABLE!!!!!

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Optimum Headquarters Info

You can find the corporate office address and Optimum headquarters in 100 Greyrock Place Stamford Town Center Mall, 3rd Floor, Stamford, CT 06901. Most of the operations handled from this Optimum corporate headquarter.

  • Address: Optimum headquarters is completely transparent when it comes to contact information and location of the Optimum headquarters. You can address any letters to this corporate headquarters office to:

100 Greyrock Place Stamford Town Center Mall, 3rd Floor, Stamford, CT 06901

For any general inquiries, please contact Optimum head office number : (866) 950-3278

  • Phone Number: Call (866) 950-3278 to reach someone at Optimum headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Open 24 hours a day, 7 days a week.
  • Email: As an alternative, you can email Optimum at hello@optimum.net that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
  • Website: You can use their website optimum.net and contact any department for general help. there is no dedicated website for Optimum headquarters.

Optimum Headquarters Executive Team

Optimum headquarters is run by an executive team. Below are some executive team members name of Optimum corporate office.

  • Dexter Goei: Chief Executive Officer
  • Hakim Boubazine: President of Telecommunications & Chief Operating Officer
  • Jon Steinberg: President, Altice News and Advertising
  • Michael Grau: Chief Financial Officer
  • Yossi Benchetrit: Chief Procurement and Programming Officer

Optimum corporate office addresses

Corporate addresses
Optimum (USA)  100 Greyrock Place Stamford Town Center Mall, 3rd Floor, Stamford, CT 06901

Also Read: Priceline Corporate Office

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Optimum
Average rating:  
 10 reviews
 by dionna

worse service ever!!!!!!!!!!!!

 by Betty

Deplorable and dishonest! Tech never showed up at my house. He called and because I didn't answer he never bothered to come to my door. Instead I received a call from a customer service rep, informing me that the tech was there. She asked if I was home, I said yes and explained that I am a senior citizen and couldn't get to the phone in time. I expected him to return and left the door open. He never showed up and then lied and said he did. My doorbell never rang nor did anyone knock on my door. UNACCEPTABLE!!!!!

 by Ro

This companies call center is manned by individuals with an average IQ of 80. In the middle of watching TV all of the devices in my home went black. I called optimum and it’s against their policy to send technicians out on an emergency call but they could have someone at my home on Tuesday, 4 days from now. The sad thing is my dad‘s 83 a Phillies fan and wanted to watch possibly the last game in the World Series. But that won’t happen because optimum sucks. They have no humanity. When I explained to them that I need it fixed no later than Sunday morning in case there was a game seven they told me that wasn’t their problem.

 by Richard

We have been fighting our bill since June 2022 and they have never solved the problem. I am always getting the run around. They say the bill is $250 and a rep told me it was a credit for $51. Why has it taken so long with no resolution.

 by Carla Riddle

It’s impossible to get anything done when the internet is off and continuously. I’m ready to get a class action lawsuit together for being charged so much for terrible service.

 by Gary

We had our email was hacked on 10/6/22. Now it is 10/12/22 and still nothing. They open a ticket and we call and they said the tickets are closed. We have 7 tickets that are closed. People say they will call back and they don't. They keep passing the buck. I have never seen anything like this!!!This is the worst company to deal with. If I could give this a 0 rating I would.

 by Shaun Simmons

Won't even rate them....service down for 7 days, techs that come out say it's an issue on their end.....still no service

 by Linda

Optimum has a router illegally installed by my bedroom window and refuses to do anything about it. It has almost killed me twice. We put flashing up on the wall to try to block the EMF. This has been going on since June. HELP

 by Catherine

Chat optiumum service is horrible,I want to know where to return cable boxes,I an cancelling ,toooo expensive

 by Mabel

Horrible company. They want me to pay my bill when they know the cable wires outside are old