Priceline

Corporate head office, Headquarters
Priceline corporate office headquarters

Web : https://www.priceline.com/

Phone Number : 1 (877) 477-5807

Address :800 Connecticut Ave, Norwalk, CT 06854

Email : info@priceline.com

Twitter ID : @priceline

Priceline
Average rating:  
 6 reviews
 by Jn

After two weeks of try to talk to alive person they start sending me to bogus web sites .one star is more than they deserve

 by Terri Fausey

Very disappointed I didn’t receive a refund for returning a rental car early.

 by Awad Arafeh

It's so bad ,very hard to call coustmer service,

 by Donald Whitley

The hotel was listed as pet friendly. When we got there they didn't accept pets. We had free cancellation, yet Priceline, not the hotel, charged us for 2 nights stay anyway. Been trying for 3 days and 6 representatives later to resolve this. They keep promising ro call us back & expediting this issue to managers, but nothing. Horrible service and outright theft. Can't even give it 1 star. Now having to contact corporate office. Will never use priceline again!

 by Rachel

Big mistake booking a trip through priceline. Flight was cancelled, I can't get a refund, no one will let me talk to anyone on the phone, they do not even have the updated itinerary for our trip!! The one we booked through priceline! All I wanted is to speak to a representative about our trip, a problem that would probably not have taken too long, just needed some clarification and help with a refund because our trip had 5 legs (3 of which were altered or cancelled) and no one has helped. Extremely disappointing saving money to go on a trip I am not sure I will be able to go on anymore because we have no flight home and do not have the money I already paid for a flight that no longer exists.

 by Laimute

To start, i was using priceline for years...but it all came to the point that I am reconsidering to take my business somewhere else...



Today I was trying to book the hotel and there was a glitch in their system : while I pressed "book" button the confirmation was not coming but showing no deal and choose another one ....

I did the search again and I saw the same hotel with the same price...ok let me try to book it again but again there was no Confirmation after pressing book.

I said to myself ok let me try later...

Meanwhile I went to the meeting and while checking my e-mail I saw 2 booking confirmation.

Surprise...



I called immediately the custom support explaining the issue and there only script I got "no refund"

After going through custom service, 2 supervisors with the same script "NO REFUND" not even giving me the answer how the web process of booking works ?????? hellooooooo... they had a decency to tell me that it was a legit booking and words EVERYONE WILL GIVE YOU THE SAME ANSWER!



The last person I spoke later in the day (at my request for him to call me back) was the head manager of the booking and he said that it's up to the hotel if they agree to do refund I'll get it.

The call was received late afternoon when that's what the customer service was supposed to do in the first place when I called them .



Meanwhile waiting for the call back from the head manager I contacted my credit card and hotel and explained the situation. And I notified everyone that I will not pay from my pocket for the glitches and mistakes of the company.



Instead of reading me the script "NO REFUND" the priceline workers should of use a little bit of common sense and brain and figure out that it was glitch ( but they say that I received e-mail confirmation - guess what I DO NOT BOOK THROUGH E-MAIL - I BOOK THROUGH THE PRICELINE WEB!!!!!! And if after booking I do not get message CONGRATS! Your trip is booked! - I know there is no booking. LEARN HOW YOUR WEB WORKS - to start!!!!!!



I am waiting to see if the head manager will call me and say that he solved the issue ....but I have doubts!



I hope that this message will get to the head of PRICELINE and pay attention to this matter as I will do my best that this message will be posted everywhere to get the attention of the BOSS!!!

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Priceline
Average rating:  
 6 reviews
 by Jn

After two weeks of try to talk to alive person they start sending me to bogus web sites .one star is more than they deserve

 by Terri Fausey

Very disappointed I didn’t receive a refund for returning a rental car early.

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Priceline Headquarters Info

You can find the corporate office address and Priceline headquarters in 800 Connecticut Ave, Norwalk, CT 06854. Most of the operations handled from this Priceline corporate headquarter.

  • Address: Priceline headquarters is completely transparent when it comes to contact information and location of the Priceline headquarters. You can address any letters to this corporate headquarters office to:

800 Connecticut Ave, Norwalk, CT 06854

For any general inquiries, please contact Priceline head office number : (203) 299-8000

  • Phone Number: Call (203) 299-8000 to reach someone at Priceline headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during 24 hours a day, 7 days a week.
  • Email: As an alternative, you can email Priceline at info@priceline.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
  • Website: You can use their website priceline.com and contact any department for general help. there is no dedicated website for Priceline headquarters.

Priceline Headquarters Executive Team

Priceline headquarters is run by an executive team. Below are some executive team members name of Priceline corporate office.

  • Brett Keller: Chief Executive Officer, Priceline
  • Matthew Tynan: Chief Financial Officer, Priceline
  • Liz Dente: Chief People Officer, Priceline
  • Martin Brodbeck: Chief Technology Officer, Priceline
  • Phyllis Wallitt: Senior Vice President and General Counsel, Priceline
  • Kevin Heery: Chief Product Officer, Priceline
  • Brigit Zimmerman: Senior Vice President, Flight, Hotel and Packages, Priceline
  • Bill Jose: Senior Vice President, Rental Cars, Priceline
  • Ben Harrell: Chief Marketing Officer, Priceline

Priceline corporate office addresses

Corporate addresses
Priceline (USA)  800 Connecticut Ave, Norwalk, CT 06854

Also Read: Boost Mobile Corporate Office

Submit your review
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2
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4
5
Submit
     
Cancel

Create your own review

Priceline
Average rating:  
 6 reviews
 by Jn

After two weeks of try to talk to alive person they start sending me to bogus web sites .one star is more than they deserve

 by Terri Fausey

Very disappointed I didn’t receive a refund for returning a rental car early.

 by Awad Arafeh

It's so bad ,very hard to call coustmer service,

 by Donald Whitley

The hotel was listed as pet friendly. When we got there they didn't accept pets. We had free cancellation, yet Priceline, not the hotel, charged us for 2 nights stay anyway. Been trying for 3 days and 6 representatives later to resolve this. They keep promising ro call us back & expediting this issue to managers, but nothing. Horrible service and outright theft. Can't even give it 1 star. Now having to contact corporate office. Will never use priceline again!

 by Rachel

Big mistake booking a trip through priceline. Flight was cancelled, I can't get a refund, no one will let me talk to anyone on the phone, they do not even have the updated itinerary for our trip!! The one we booked through priceline! All I wanted is to speak to a representative about our trip, a problem that would probably not have taken too long, just needed some clarification and help with a refund because our trip had 5 legs (3 of which were altered or cancelled) and no one has helped. Extremely disappointing saving money to go on a trip I am not sure I will be able to go on anymore because we have no flight home and do not have the money I already paid for a flight that no longer exists.

 by Laimute

To start, i was using priceline for years...but it all came to the point that I am reconsidering to take my business somewhere else...



Today I was trying to book the hotel and there was a glitch in their system : while I pressed "book" button the confirmation was not coming but showing no deal and choose another one ....

I did the search again and I saw the same hotel with the same price...ok let me try to book it again but again there was no Confirmation after pressing book.

I said to myself ok let me try later...

Meanwhile I went to the meeting and while checking my e-mail I saw 2 booking confirmation.

Surprise...



I called immediately the custom support explaining the issue and there only script I got "no refund"

After going through custom service, 2 supervisors with the same script "NO REFUND" not even giving me the answer how the web process of booking works ?????? hellooooooo... they had a decency to tell me that it was a legit booking and words EVERYONE WILL GIVE YOU THE SAME ANSWER!



The last person I spoke later in the day (at my request for him to call me back) was the head manager of the booking and he said that it's up to the hotel if they agree to do refund I'll get it.

The call was received late afternoon when that's what the customer service was supposed to do in the first place when I called them .



Meanwhile waiting for the call back from the head manager I contacted my credit card and hotel and explained the situation. And I notified everyone that I will not pay from my pocket for the glitches and mistakes of the company.



Instead of reading me the script "NO REFUND" the priceline workers should of use a little bit of common sense and brain and figure out that it was glitch ( but they say that I received e-mail confirmation - guess what I DO NOT BOOK THROUGH E-MAIL - I BOOK THROUGH THE PRICELINE WEB!!!!!! And if after booking I do not get message CONGRATS! Your trip is booked! - I know there is no booking. LEARN HOW YOUR WEB WORKS - to start!!!!!!



I am waiting to see if the head manager will call me and say that he solved the issue ....but I have doubts!



I hope that this message will get to the head of PRICELINE and pay attention to this matter as I will do my best that this message will be posted everywhere to get the attention of the BOSS!!!