Consumer Cellular

Corporate head office, Headquarters
Consumer Cellular corporate office headquarters

Web : https://www.consumercellular.com/

Phone Number : (888) 345-5509

Address :12447 SW 69th Ave, Tigard, OR 97223

Email : info@consumercellular.com / service@consumercellular.com

Twitter ID : @Consumer_Cell

Consumer Cellular
Average rating:  
 4 reviews
 by B.D.

I have been a customer with this company in good standing for close to 5 years. Yesterday, I tried to order a phone, and have it sent to my physical address, not my billing address, and they told me there would be a 72-hour delay, while they tried to investigate any fraud issues with my address. How dare they! My Wi-Fi 911 address is the same address I asked them to send it to, I have lived here for over 10 years, and I do not appreciate the inference that I might be someone trying to commit a scam! They also told me if I wanted a phone that badly, I could just go to Target and buy one outright. I should not have to do that, when I can order one on my plan on their website, supposedly. I was told I would have received a call back within 24 hours as to what was going on, now they're telling me it would be 72 hours for them to make a decision. I keep getting mixed stories from people as to why they have this problem, one said it was to verify me or my address, the other said it was because the purchase was over $100, and it was not being sent to my mailing address. What a bunch of baloney! So far in the last 3 days, they have had an operator argue with me as to what kind of phone I was using, then another operator adjusted my rate plan at my request, but also disconnected and then re-entered my phone number in their system, so I lost all my voicemail messages, which I needed, for doctors appointments etc, and a hospital that was calling me for emergency needs for a relative, could not reach me, because I didn't recognize their number so I didn't answer, and they were being told that I had a voicemail box that was not set up yet. They finally sent the police to alert me that they needed me to contact them right away. My relative could have died! These people have not been apologetic, they have offered any sort of accommodation for everything they've put me through, and today my stomach is physically upset and in pain, because of The Angst I am feeling after talking with their representatives. I have been a walking billboard for this company thinking it was a great deal, until today. I will change this review and update it, if indeed they improve what's happening. However, I'm not going to hold my breath! Buyer beware! There are other low-cost phone companies, and I myself am considering transferring to one! Good luck!

 by Colleen Anderson

I bought a phone out right, I owe nothing, but my phone number that I have had since 2006, is on lockdown until the 28 of this month, oh no the 29 according to your incentive employee, all because of a 180 day , after buying the phone contact! I am a single parent of a severe profound Down syndrome child, I need a phone! He informed me that he can’t take the lock off of my phone number, the only one I ever had, until the 29 of this month! I suffer from anxiety, and I got very worked up. I have to go to Target tomorrow, with my child that is not easy to take out at times, get a new phone number, temporarily, until I can get my number unlocked!!! People have been through enough, and some of us still struggling! Why can’t you make exceptions for people who are desperate and really need someone to care?

 by Ronda PFefferl

Today after 20 years of service with this company I review them a Zero, because they think they have the right to put a code on my phone for my voicemail, it is MY PHONE NOT THEIRS, who give them the right, all I got was changing TIME, you don't think I know that I have a pass-code on my phone to get on it why do I need a pass-code for my voicemail, I don't and what give THEM THE RIGHT TO DO THIS, plus you try to get help and all you get is more frustrated because they want to make their point, well guess what just FIX MY PHONE BUT SEEM THEY CANTS DO THAT BECAUSE the YOUNG ONES WANT TO TELL ME AN ELDER THAT TIME HAS CHANGED I THINK I KNOW THAT MORE THAN A TWENTY YEAR OLD. GET REAL

 by Paul Simpson

This Cell Phone Company sucks and it sucks big time! Do they have anyone in their customer service department that speaks fluent English?! By the way their customer service sucks and it sucks big time! I have made numerous attempts to access the features on my OWN phone, and they were shocking unable and unprepared to help me in doing so! Folks, If you all want cheap, byzantine devices with horrible customer service, then Consumer Cellular is the provider for you!

If you want state of the art equipment and technology, plus knowledgeable customer service agents, then do your self a favor and go ANYWHERE but Consumer Cellular!

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Consumer Cellular
Average rating:  
 4 reviews
 by B.D.

I have been a customer with this company in good standing for close to 5 years. Yesterday, I tried to order a phone, and have it sent to my physical address, not my billing address, and they told me there would be a 72-hour delay, while they tried to investigate any fraud issues with my address. How dare they! My Wi-Fi 911 address is the same address I asked them to send it to, I have lived here for over 10 years, and I do not appreciate the inference that I might be someone trying to commit a scam! They also told me if I wanted a phone that badly, I could just go to Target and buy one outright. I should not have to do that, when I can order one on my plan on their website, supposedly. I was told I would have received a call back within 24 hours as to what was going on, now they're telling me it would be 72 hours for them to make a decision. I keep getting mixed stories from people as to why they have this problem, one said it was to verify me or my address, the other said it was because the purchase was over $100, and it was not being sent to my mailing address. What a bunch of baloney! So far in the last 3 days, they have had an operator argue with me as to what kind of phone I was using, then another operator adjusted my rate plan at my request, but also disconnected and then re-entered my phone number in their system, so I lost all my voicemail messages, which I needed, for doctors appointments etc, and a hospital that was calling me for emergency needs for a relative, could not reach me, because I didn't recognize their number so I didn't answer, and they were being told that I had a voicemail box that was not set up yet. They finally sent the police to alert me that they needed me to contact them right away. My relative could have died! These people have not been apologetic, they have offered any sort of accommodation for everything they've put me through, and today my stomach is physically upset and in pain, because of The Angst I am feeling after talking with their representatives. I have been a walking billboard for this company thinking it was a great deal, until today. I will change this review and update it, if indeed they improve what's happening. However, I'm not going to hold my breath! Buyer beware! There are other low-cost phone companies, and I myself am considering transferring to one! Good luck!

 by Colleen Anderson

I bought a phone out right, I owe nothing, but my phone number that I have had since 2006, is on lockdown until the 28 of this month, oh no the 29 according to your incentive employee, all because of a 180 day , after buying the phone contact! I am a single parent of a severe profound Down syndrome child, I need a phone! He informed me that he can’t take the lock off of my phone number, the only one I ever had, until the 29 of this month! I suffer from anxiety, and I got very worked up. I have to go to Target tomorrow, with my child that is not easy to take out at times, get a new phone number, temporarily, until I can get my number unlocked!!! People have been through enough, and some of us still struggling! Why can’t you make exceptions for people who are desperate and really need someone to care?

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Consumer Cellular Headquarters Info

You can find the corporate office address and Consumer Cellular headquarters in 12447 SW 69th Ave, Tigard, OR 97223. Most of the operations handled from this Consumer Cellular corporate headquarter.

  • Address: Consumer Cellular headquarters is completely transparent when it comes to contact information and location of the Consumer Cellular headquarters. You can address any letters to this corporate headquarters office to:

12447 SW 69th Ave, Tigard, OR 97223

For any general inquiries, please contact Consumer Cellular head office number : (888) 345-5509

  • Phone Number: Call (888) 345-5509 to reach someone at Consumer Cellular headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Mon to Fri: 6:00 am – 6:00 pm., Sat to Sun: 6:00 am – 5:00 pm.
  • Email: As an alternative, you can email Consumer Cellular at service@consumercellular.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
  • Website: You can use their website consumercellular.com and contact any department for general help. there is no dedicated website for Consumer Cellular headquarters.

Consumer Cellular Headquarters Executive Team

Consumer Cellular headquarters is run by an executive team. Below are some executive team members name of Consumer Cellular corporate office .

  • John Marick: Co-founder and CEO

Consumer Cellular corporate office addresses

Corporate addresses
Consumer Cellular  12447 SW 69th Ave, Tigard, OR 97223

Also Read: Labcorp Corporate Office

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Consumer Cellular
Average rating:  
 4 reviews
 by B.D.

I have been a customer with this company in good standing for close to 5 years. Yesterday, I tried to order a phone, and have it sent to my physical address, not my billing address, and they told me there would be a 72-hour delay, while they tried to investigate any fraud issues with my address. How dare they! My Wi-Fi 911 address is the same address I asked them to send it to, I have lived here for over 10 years, and I do not appreciate the inference that I might be someone trying to commit a scam! They also told me if I wanted a phone that badly, I could just go to Target and buy one outright. I should not have to do that, when I can order one on my plan on their website, supposedly. I was told I would have received a call back within 24 hours as to what was going on, now they're telling me it would be 72 hours for them to make a decision. I keep getting mixed stories from people as to why they have this problem, one said it was to verify me or my address, the other said it was because the purchase was over $100, and it was not being sent to my mailing address. What a bunch of baloney! So far in the last 3 days, they have had an operator argue with me as to what kind of phone I was using, then another operator adjusted my rate plan at my request, but also disconnected and then re-entered my phone number in their system, so I lost all my voicemail messages, which I needed, for doctors appointments etc, and a hospital that was calling me for emergency needs for a relative, could not reach me, because I didn't recognize their number so I didn't answer, and they were being told that I had a voicemail box that was not set up yet. They finally sent the police to alert me that they needed me to contact them right away. My relative could have died! These people have not been apologetic, they have offered any sort of accommodation for everything they've put me through, and today my stomach is physically upset and in pain, because of The Angst I am feeling after talking with their representatives. I have been a walking billboard for this company thinking it was a great deal, until today. I will change this review and update it, if indeed they improve what's happening. However, I'm not going to hold my breath! Buyer beware! There are other low-cost phone companies, and I myself am considering transferring to one! Good luck!

 by Colleen Anderson

I bought a phone out right, I owe nothing, but my phone number that I have had since 2006, is on lockdown until the 28 of this month, oh no the 29 according to your incentive employee, all because of a 180 day , after buying the phone contact! I am a single parent of a severe profound Down syndrome child, I need a phone! He informed me that he can’t take the lock off of my phone number, the only one I ever had, until the 29 of this month! I suffer from anxiety, and I got very worked up. I have to go to Target tomorrow, with my child that is not easy to take out at times, get a new phone number, temporarily, until I can get my number unlocked!!! People have been through enough, and some of us still struggling! Why can’t you make exceptions for people who are desperate and really need someone to care?

 by Ronda PFefferl

Today after 20 years of service with this company I review them a Zero, because they think they have the right to put a code on my phone for my voicemail, it is MY PHONE NOT THEIRS, who give them the right, all I got was changing TIME, you don't think I know that I have a pass-code on my phone to get on it why do I need a pass-code for my voicemail, I don't and what give THEM THE RIGHT TO DO THIS, plus you try to get help and all you get is more frustrated because they want to make their point, well guess what just FIX MY PHONE BUT SEEM THEY CANTS DO THAT BECAUSE the YOUNG ONES WANT TO TELL ME AN ELDER THAT TIME HAS CHANGED I THINK I KNOW THAT MORE THAN A TWENTY YEAR OLD. GET REAL

 by Paul Simpson

This Cell Phone Company sucks and it sucks big time! Do they have anyone in their customer service department that speaks fluent English?! By the way their customer service sucks and it sucks big time! I have made numerous attempts to access the features on my OWN phone, and they were shocking unable and unprepared to help me in doing so! Folks, If you all want cheap, byzantine devices with horrible customer service, then Consumer Cellular is the provider for you!

If you want state of the art equipment and technology, plus knowledgeable customer service agents, then do your self a favor and go ANYWHERE but Consumer Cellular!