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I bought some parts for my Honda Ridgeline. When they arrived I took them out the box Bc they was gonna b installed on my truck. Well I had an appointment at the mechanic shop but b a few days before I was to take it it rained for 2 days straight and flooded my whole road and driveway and front yard. Which is where my truck was. The water flooded my truck and carried it down the road alittle. Needless to say the insurance company totaled it. So I didn’t need the parts anymore. I repackaged the parts and paid for them to be shipped back. A week or so later I get a email saying they can’t give me a refund Bc the parts wasn’t in their original box. I emailed back explaining what had happened and they still said no refund and if I wanted my parts back I’d have to pay 20.48 for shipping. Which would make the 3 rd time I would have to pay for shipping for the same parts. The box they came in was just a regular cardboard box. No special symbols on it or nothing. Just a regular cardboard box. By the time I would pay for shipping this time I will have paid for the part all over again in just shipping cost. They are reducing to send me back my parts without me paying again. This is ridiculous and bad business. I want my money back for the parts or my parts back now. I’ve been a loyal customer for 4 years and for 2 of those years I bought. Apart from yu atleast once every other week. This is an awful way to treat ur customers. Shame on yu!! I will complain on every social media , yelp and everywhere else I can think of. Like the better business bureau. I promise yu that.
RockAuto Headquarters Info
You can find the corporate office address and RockAuto headquarters in 6418 Normandy Lane Suite 100 Madison, WI 53719. Most of the operations handled from this RockAuto corporate headquarter.
- Address: RockAuto headquarters is completely transparent when it comes to contact information and location of the RockAuto headquarters. You can address any letters to this corporate headquarters office to:
6418 Normandy Lane Suite 100 Madison, WI 53719
For any general inquiries, please contact RockAuto head office number : 1-608-661-1376
- Phone Number: Call 1-608-661-1376 to reach someone at RockAuto headquarters. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during 24 hours a day, 7 days a week.
- Email: As an alternative, you can email RockAuto at service@rockauto.com that may help spread the word about your problem. You can also contact someone close to the corporate office by emailing the Customer Support Help department.
- Website: You can use their website rockauto.com and contact any department for general help. there is no dedicated website for RockAuto headquarters.
RockAuto Headquarters Executive Team
RockAuto headquarters is run by an executive team. Below are some executive team members name of RockAuto corporate office .
- Jim Taylor: CEO
- Tom Taylor: CFO
RockAuto corporate office addresses
| Corporate addresses | |
| RockAuto | 6418 Normandy Lane Suite 100 Madison, WI 53719 |
Also Read: Discover Card Corporate Office
Submit your review | |
I bought some parts for my Honda Ridgeline. When they arrived I took them out the box Bc they was gonna b installed on my truck. Well I had an appointment at the mechanic shop but b a few days before I was to take it it rained for 2 days straight and flooded my whole road and driveway and front yard. Which is where my truck was. The water flooded my truck and carried it down the road alittle. Needless to say the insurance company totaled it. So I didn’t need the parts anymore. I repackaged the parts and paid for them to be shipped back. A week or so later I get a email saying they can’t give me a refund Bc the parts wasn’t in their original box. I emailed back explaining what had happened and they still said no refund and if I wanted my parts back I’d have to pay 20.48 for shipping. Which would make the 3 rd time I would have to pay for shipping for the same parts. The box they came in was just a regular cardboard box. No special symbols on it or nothing. Just a regular cardboard box. By the time I would pay for shipping this time I will have paid for the part all over again in just shipping cost. They are reducing to send me back my parts without me paying again. This is ridiculous and bad business. I want my money back for the parts or my parts back now. I’ve been a loyal customer for 4 years and for 2 of those years I bought. Apart from yu atleast once every other week. This is an awful way to treat ur customers. Shame on yu!! I will complain on every social media , yelp and everywhere else I can think of. Like the better business bureau. I promise yu that.